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Defect rate by install month
Tenure buckets measure days from install to any qualifying repair (first replacement or later)| Install month | Installs | 1m defect | 2m defect | 3–6m defect | 6–12m defect | 12–18m defect | 18–24m defect | Overall |
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Lower defect rate
Higher defect rate
Defect rate by install month
Tenure buckets measure days from install to the replacementLast 18 install months, all manufacturers. A dash means that window hasn't fully matured for the cohort's newest machines yet.
By manufacturer
"No barcode match" machines are much older on average, so their higher lifetime rate reflects longer use, not necessarily worse build quality.
Repeat replacements
Known gaps
Defect rate by state
Ranked by total spares shipped| State | Spares shipped | 1m defect | 2m defect | 3–6m defect | 6–12m defect | 12–18m defect | 18–24m defect | Overall |
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Defect rate by state
All-time install base, all manufacturers.
Defect rate by TDS band
All windows, 0–12 months| TDS range (ppm) | Machines | 1m defect | 2m defect | 3–6m defect | 6–12m defect | 12–18m defect | 18–24m defect | Overall |
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Individual spare records
Tenure = replacement-spare invoice date − machine installation date| Spare barcode | Production | Installation | Revisit | Reason | Sub-reason | Sold to | Tenure | TDS range | Video proof |
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Replacement detail
Up to 1,000 sample rows per component. No customer details: the machine barcode is the only identifier.
Debit note summary, by installation quarter
The whole note, all components, chargeable lines grouped by the machine's installation quarter. Part cost is priced by the revisit month. Service cost is Rs 500 per visit, charged once per visit. Install-time spare replacement is billed at part cost only, with no service cost.
This selection, by installation quarter
Chargeable lines only (within the warranty window)A visit's Rs 500 service charge sits on its first priced line, so it counts toward that line's component. Install-time spare replacement is billed separately in the note and is not in this table.
Components
| Component | Line items | % of machines revisited | Chargeable | Part cost | Service cost | Debit |
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% = line items ÷ machines revisited in the selected period; a revisit that replaces two parts counts toward both. Debit covers chargeable lines (within the warranty window).
Failures by installation month and tenure
Tenure = revisit date − installation date| Install month | ≤1m | 1–2m | 2–6m | 6–12m | 12m+ | Total | Chargeable | Debit |
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Failures by machine model and tenure
Tenure = revisit date − installation date| Model | ≤1m | 1–2m | 2–6m | 6–12m | 12m+ | Total | Chargeable | Debit |
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